Service status
Where to find status updates.
playbakk does not yet run an automated status monitor, so this page cannot show live system health. It explains what can and cannot be affected by an outage, where we post incident updates, and how to tell us about a problem.
Incident notices
No incident notices have been posted as of 26 September 2026. This page is updated by hand and may lag behind a problem that is happening now — if something is not working, please tell us.
Where updates are posted
- This page — incident notices are added here, newest first, while an incident is open and after it is resolved.
- Email — if an incident affects the security of your account, we will email you directly once transactional email is enabled.
- Changelog — fixes and changes that result from an incident.
What an outage affects
- Your recordings are on your device. A playbakk outage does not delete or expose them.
- Sign-in and verification depend on our servers and on the ChatGPT sign-in provider. If either is unavailable, you may not be able to open the workspace until it is restored.
- Consent links depend on our servers. The other person may not be able to approve or withdraw consent during an outage, and exports that include them stay blocked until consent can be checked.
- The public website is hosted separately from the app, so one can be available while the other is not.
Report a problem
Service problems: support@playbakk.com. Include the time, what you were doing and any error message.
If you think the problem is a security issue — for example, you can see data that is not yours — email security@playbakk.com straight away. See security and our security.txt.